Leading supply agency proves quality management is key to growth | Supply Teaching | PK Education

Leading supply agency proves quality management is key to growth

PK Education has successfully retained its prestigious ISO 9001:2015 certification – the world’s most popular and most commonly used standard for quality management systems.
The re-certification follows three years after ISO 9001 was initially introduced to the business.

The standard recognises PK’s commitment to complying with internationally recognised quality standards across the entire company, which includes offices in Newcastle, Leeds, Sheffield, Nottingham, Leicester, Birmingham and Manchester.

ISO 9001 is not only recognised internationally as the world’s most widely adopted Quality Management System (QMS), it’s also a powerful business improvement tool which is credited with the successful, large scale expansion of PK over the last 24 months.

Since 2016, staff numbers and offices have doubled, and PK Education is ‘smart matching’ more education professionals with roles in schools than ever before. PKs commitment to matching candidates and schools, is delivering a positive supply experience and increasing levels of satisfaction amongst teachers, support staff and schools.

Karl Housley, Chief Executive Officer of PK Education, commented: “We are delighted to retain our ISO 9001:2015 accreditation. We have had the ISO quality system within PK since 2015 and it has helped us to keep the business plan on track during our expansion, ensuring that quality management and client care remain at the forefront of PK.

“Having the ISO quality system embedded in the business means we can deliver consistency of service across all our staff in all our offices as part of our mission to improve the reputation of the recruitment industry. Being a shining example of how everyone in recruitment should behave is incredibly important to PK, particularly as we continue to grow.”

Established in Sheffield in 2005, the business has now grown to more than 50 employees across offices throughout the North East, Yorkshire, Midlands and the North West.

If you are interested in supply teaching or recruitment opportunities visit our ‘jobs’ page to discover what it means to become a part of the PK Family.